STORE POLICY
CUSTOMER CARE
We’re here to make your experience smooth from order to delivery. All our Wayuu bags are carefully packaged to preserve their handmade quality and shipped via DHL for secure international delivery. Shipping costs and delivery times may vary depending on your location and will be clearly displayed at checkout.
We do not accept returns or exchanges, as each bag is uniquely handcrafted. Please review product details carefully before purchasing. If your item arrives damaged or incorrect, contact us within 48 hours and we’ll make it right.
We’re committed to providing clear, straightforward communication so you always know what to expect. Our goal is to build trust and keep you coming back for more.
PRIVACY & SAFETY
Your privacy and safety are our top priorities. We only collect the personal information necessary to process your order, communicate with you, and provide the best possible service. All transactions are processed securely, and your data is never shared or sold to third parties.
We use trusted payment providers and encrypted checkout processes to protect your information. We do not store your payment details on our servers.
By shopping with us, you can feel confident knowing your personal information is handled with care and in full compliance with international data protection laws.
WHOLESALE INQUIRIES
Interested in stocking our handcrafted Wayuu bags? We offer wholesale options for boutiques, retailers, and curated shops worldwide. Each bag is made by Indigenous artisans, ensuring authentic craftsmanship and cultural integrity.
For pricing, minimum order quantities, and shipping details, please contact us directly at diomyteranstore@gmail.com. We’ll be happy to provide a line sheet and work with you to meet your store’s needs.
Partner with us to bring unique, ethically-made products to your customers.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL